Terms & Conditions
All bookings require a non refundable deposit of 10% of the booking total.
A deposit invoice will be sent to you upon booking which will require payment by credit card, plus any additional processing fees within 48 hours of the time of issue.
If payment is not received then the booking request will be released.
Please note: All bookings will form a direct contract between the hotel provider and guest based on the following booking conditions and are not effective until a booking is confirmed and deposit received.
Guests are responsible for paying the residue of the booking value (90%) directly to the hotel.
Individual cancellations must be made by 3pm on the day prior to arrival. Failure to do so will incur a charge equivalent to the first night’s accommodation.
Cancellation of the whole group must occur 12 weeks prior to avoid penalty. Cancellation charges will then apply as follows:
More than 12 weeks before the date of arrival – 0% of the room charge
Less than 12 weeks before the date of arrival – 25% of the room charge
Less than 8 weeks before the date of arrival – 100% of the room charge
Payment will be due in the event of a no show or cancellations that are outside of the terms stated. The credit card details used to make the deposit booking required will be provided to recover any outstanding amounts