Terms & Conditions
All bookings require a non refundable deposit of 10% of the booking total.
A deposit invoice will be sent to you upon booking which will require payment by credit card, plus any additional processing fees within 48 hours of the time of issue.
If payment is not received then the booking request will be released.
Please note: All bookings will form a direct contract between the hotel provider and guest based on the following booking conditions and are not effective until a booking is confirmed and deposit received.
Guests are responsible for paying the residue of the booking value (90%) directly to the hotel.
For 10 rooms per night, the cancellation policy is from 14 days prior to arrival
- Between 11 rooms and 20 rooms per night, the cancellation policy is from 28 days prior to arrival
- Between 21 rooms and more per night, the cancellation policy is from 6 weeks prior to arrival
- Guests are required to pay one full night deposit payment (in addition to the booking deposit fee) once the guests have confirmed the rooms with us
- 1 Night deposit payment is non-refundable
- Guests to settle the balance on the agreed cut-off/cancellation deadline unless other arrangement has been agreed with the hotel