Terms & Conditions
All bookings require a non refundable deposit of 10% of the booking total.
A deposit invoice will be sent to you upon booking which will require payment by credit card, plus any additional processing fees within 48 hours of the time of issue.
If payment is not received then the booking request will be released.
Please note: All bookings will form a direct contract between the hotel provider and guest based on the following booking conditions and are not effective until a booking is confirmed and deposit received.
Guests are responsible for paying the residue of the booking value (90%) directly to the hotel.
Non-arrivals or failure to cancel a reservation within the cancellation terms and conditions
may incur charges.
INDIVIDUAL BOOKINGS TO 2 ROOMS: Cancellations can be made up to 48 or 72 hours
(depending on hotel) prior to arrival without penalty. Cancellations of all or any room
nights after the 48hour deadline will incur 100% charges.
3 TO 5 ROOMS: Cancellations can be made up to two weeks prior to the arrival date without
penalty. Cancellations of all or any room nights after this date will incur 100% charges.
6 TO 9 ROOMS: Cancellations can be made up to three weeks prior to the arrival date
without penalty. Cancellations of all or any room nights after this date will incur 100%
For bookings of ten or more rooms, you will be required to contract directly with the hotel.
It is always possible that, despite Glasgow Convention Bureau’s best efforts, some of the
prices listed on the Site for accommodation may be incorrect. Neither Glasgow Convention
Bureau nor the Hotel is under any obligation to provide the accommodation to you at the
incorrect (lower) price, even after Glasgow Convention Bureau has sent a Confirmation E-
mail, if the pricing error is obvious and unmistakable and could have reasonably been
recognised by you as mispricing.
Glasgow Convention Bureau acts only as an agent for hotels and other accommodation units
and does not contract as a principal. Accordingly, we shall not be liable for any loss or
damage due to or arising from any acts or omissions of persons, firms or companies for
whom we act as agents.
Further, we shall in no event be liable for any loss of profit or consequential loss or damage
due to or arising from negligence on the part of Glasgow Convention Bureau or its servants,
agents or subcontractors.
We shall not be liable to any extent in the event of delay or failure in providing or
procuring any services or facilities due to any cause beyond the proper control.
The Bureau acts as an intermediary in securing accommodation and cannot accept any
responsibility for standards of the accommodation providers.