Terms & Conditions
All bookings require a non refundable deposit of 10% of the booking total.
A deposit invoice will be sent to you upon booking which will require payment by credit card, plus any additional processing fees within 48 hours of the time of issue.
If payment is not received then the booking request will be released.
Please note: All bookings will form a direct contract between the hotel provider and guest based on the following booking conditions and are not effective until a booking is confirmed and deposit received.
Guests are responsible for paying the residue of the booking value (90%) directly to the hotel.
Hotel Policy:
To cancel your hotel booking, please contact the hotel direct 72 hours prior to arrival. Failure to do so will result in an amount equal to the value of the accommodation being charged to compensate the hotel for its loss of earnings (‘the Cancellation Fee’).
Non-Arrival:
In the event of a guests non-arrival (no-show), an amount equal to the value of the accommodation charge will be applied to the credit card that was used to guarantee the booking or billed backed to the company where credit facilities are established to compensate the hotel for its loss of earnings (‘the Cancellation Fee’).
Payment will be due in the event of a no show or cancellations that are outside of the terms stated. The credit card details used to make the deposit booking required will be provided to recover any outstanding amounts