Terms & Conditions
All bookings require a non refundable deposit of 10% of the booking total.
A deposit invoice will be sent to you upon booking which will require payment by credit card, plus any additional processing fees within 48 hours of the time of issue.
If payment is not received then the booking request will be released.
Please note: All bookings will form a direct contract between the hotel provider and guest based on the following booking conditions and are not effective until a booking is confirmed and deposit received.
Guests are responsible for paying the residue of the booking value (90%) directly to the hotel.
Hotel Policy:
7 days cancelation policy
Room is not transferable
Full payment at the time of making booking
With all bookings we require full pre-payment no later than 7 days prior to the guests arrival. All cancellations and no shows will be charged full stay. The hotel will charge late cancellations and no shows to the credit card used to guarantee the reservation. Pro -forma invoices can be issued by the hotel upon booking. A full vat receipt can be provided on/after departure.
Payment will be due in the event of a no show or cancellations that are outside of the terms stated. The credit card details used to make the deposit booking required will be provided to recover any outstanding amounts.